These Terms are the agreement between you and Splot for using the Splot app, the website at splot.health, our sign-in and account pages, the Splot API and assistant connections (together, the “Services”). By creating an account or using the Services, you agree to them. Our Privacy Policy explains how we handle your information. Your separate consent to health-data processing is described there, not here.
1. Who we are
Splot is operated by Konrad Dębiec Cloud&ML Services, Szlak 77/222, 31-153 Kraków, Poland, NIP 9482637969, registered in CEIDG (the Polish business register) (“Splot”, “we”, “us”). Contact us at support@splot.health.
2. Who can use Splot
You must be at least 18 years old. You sign in with an Apple or Google account, and you must keep that account secure. Splot is for your personal use. Do not use it to keep records about other people, or as a clinical, employer or insurance record system.
To use the Services, you need a supported iPhone or Android device, or a current web browser for the sign-in and account pages, plus an internet connection. Connecting an assistant requires an account with that assistant’s provider.
3. What Splot does
Splot lets you:
- keep a journal of meals you ate or plan to eat;
- build your own foods and recipes;
- search a shared food catalogue;
- set nutrition targets;
- connect AI assistants, such as ChatGPT, that can read and update your journal for you;
- create personal API keys for your own tools.
We may improve, change or remove features. If a change significantly reduces what you pay for, we will tell you in advance, and you can cancel (section 5).
4. Health and safety
Splot is a record-keeping tool, not a medical service or medical device. It does not diagnose, treat or prevent any condition. It is not a substitute for a doctor, dietitian or other professional.
Nutrition values come from product labels, public databases, your own entries and assistant estimates. They can be incomplete or wrong. Talk to a health professional before significant diet or weight changes, especially if you are pregnant, have a medical condition or take medication.
Tracking calories and weight is not right for everyone. If you have or have had an eating disorder, talk to a health professional before using Splot for this.
Splot does not monitor your journal and cannot respond to emergencies. In an emergency, contact your local emergency services.
5. Splot Pro
Plans. Splot has a free plan and may offer a paid subscription, Splot Pro. When it does, the app describes what each plan includes, and that description forms part of these Terms. We may change what the free plan includes and will tell you before we do.
Buying. You subscribe through the Apple App Store or Google Play. The store processes your payment under its own terms, and the price, currency and taxes are shown in the store before you buy. We use RevenueCat to manage subscription status.
Free trial. New subscribers may be offered a free trial, with the length shown before you start. Unless you cancel at least 24 hours before the trial ends, the trial turns into a paid subscription. You are then charged through the store.
Renewal and cancellation. A subscription renews automatically at the end of each period, monthly or yearly, unless you cancel at least 24 hours before the period ends. You cancel in your App Store or Google Play subscription settings. After you cancel, Splot Pro stays active until the end of the period you paid for.
Deleting the app or your Splot account does not cancel your subscription. Cancel it in the store first.
Price changes. If we change the price, the store will tell you in advance and, where required, ask for your agreement. You can cancel before the new price applies.
Refunds and withdrawal. Refunds for store purchases are handled by Apple or Google under their policies. If you live in the EU or UK, you have a 14-day right to withdraw from a purchase, which you exercise through the store’s procedure. This does not limit any refund or withdrawal right that the law gives you against us.
6. Your content
It stays yours. You own the meals, foods, recipes, notes and photos you add (“your content”). You allow us to store, copy, process and display your content only as needed to provide the Services to you. This includes carrying out requests from assistants and API keys you authorize. This permission ends when you delete the content or your account, except for backups kept for the short time described in the Privacy Policy.
Product corrections. Sometimes you change a product that comes from the shared food catalogue. We may review your change and, if it is accurate, apply the corrected product details to the catalogue for everyone. This covers details such as name, brand, barcode, nutrition values, portion sizes and composition. By making a correction, you allow us to use those product details in the catalogue for free, permanently and worldwide. We never publish your identity with a correction, and notes, photos and your own portions are never included.
Your responsibility. Only add content you have the right to use. Content must not be unlawful or infringe anyone else’s rights.
7. AI assistants and API keys
You can connect ChatGPT or another supported assistant. You can also create API keys that give your own tools access to your journal. You approve each connection and create each key yourself.
A connected assistant or key acts on your account within the permissions shown when you approve it, which can include changing and deleting records. You are responsible for what you ask it to do. Review important changes, because an assistant can misunderstand a request.
Assistants are provided by other companies under their own terms. Their answers and estimates are theirs, not statements by Splot. We are not responsible for how an assistant’s provider handles what you share with it. Keep API keys secret and revoke any key you no longer use or think may be exposed.
8. Food data from Open Food Facts
Part of the food catalogue comes from Open Food Facts, a free collaborative database. Its data is available under the Open Database License and its product images under Creative Commons Attribution-ShareAlike. The app names the source of each food. Open Food Facts is not affiliated with Splot and does not guarantee its data.
9. Acceptable use
You must not:
- access another person’s account or records, or try to get around security or access limits;
- disrupt the Services, overload them, or use them to spread malware;
- use automated means to access the Services other than the API keys, assistant connections and documented interfaces we provide;
- copy or resell the Services or the food catalogue, except as the Open Food Facts licenses allow for their data;
- submit false product corrections or content that is unlawful or infringes others’ rights.
Please report suspected security vulnerabilities privately to security@splot.health. Do not access other people’s data while researching them.
10. Reporting content and our decisions
We do not monitor private journals. You can report content you believe is unlawful, such as a catalogue entry, to support@splot.health. Include where it is and why it is unlawful.
If we remove content or restrict an account, we will tell the person affected and give our reasons, unless the law prevents it. That person can ask us to reconsider by replying to our message. Our single point of contact for authorities and users is support@splot.health, in English or Polish.
11. Our intellectual property
The Services, including the app, design, software, the Splot name and logo, and our own catalogue content, belong to us or our licensors. We give you a personal, non-exclusive, non-transferable licence to use the app on devices you own or control, under these Terms. When you download the app from the App Store, that licence is also subject to Apple’s Usage Rules.
12. Complaints
If something does not work as it should, email support@splot.health. Describe the problem, when it happened and what you would like us to do. We will reply within 14 days. Complaints about payments made through the App Store or Google Play may need to go to Apple or Google.
13. Ending the agreement
You can stop using Splot at any time and delete your account in the app or on your account page at app.splot.health/account. Remember to cancel any subscription in the store first (section 5).
We may suspend or close your account if you seriously or repeatedly break these Terms, if your use creates a security risk, or if the law requires it. Unless the law or an urgent security risk prevents it, we will warn you first, explain why, and give you a chance to fix the problem and to export your records.
If we stop offering Splot altogether, we will give you at least 30 days’ notice. We will also give you a way to export your records, and refund any prepaid period we are responsible for.
14. Our responsibility
If you live in the EU, EEA, UK or Switzerland, you have legal rights when a digital service does not conform to the contract, including having it brought into conformity, a price reduction or ending the contract. These Terms do not limit those rights. We are responsible for foreseeable loss caused by our breach of these Terms or by our failure to use reasonable care and skill. We are not responsible for loss that was not foreseeable, or for business losses, because Splot is for personal use.
If you live anywhere else, including the United States, the Services are provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We are not liable for indirect, incidental, special or consequential damages. Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim or USD 100.
Everywhere, nothing in these Terms limits liability that cannot be limited by law. This includes liability for death or personal injury caused by negligence, for fraud, or for intentional misconduct.
15. Apple App Store
If you downloaded the app from the Apple App Store, you and we also agree to the following:
- These Terms are between you and Splot, not Apple. Splot, not Apple, is responsible for the app and its content.
- Apple has no obligation to provide maintenance or support for the app.
- If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the extent the law allows, Apple has no other warranty obligation for the app.
- Splot, not Apple, is responsible for handling any claims about the app. This covers product liability claims, claims that the app fails to meet legal or regulatory requirements, consumer protection, privacy and similar claims, and claims that the app infringes someone’s intellectual property.
- You confirm that you are not located in a country subject to a US government embargo or designated as a “terrorist supporting” country, and that you are not on any US government list of prohibited or restricted parties.
- You must comply with applicable third-party terms, such as your mobile carrier’s, when using the app.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
16. Law and disputes
These Terms are governed by Polish law. If you are a consumer, this does not take away the protection of the mandatory laws of the country where you live.
Contact us first so we can try to resolve a dispute, though you do not have to before exercising a legal right. You can bring a claim in the courts of Poland, or in the courts where you live if your law allows it.
17. Changes to these Terms and to our operator
We may update these Terms, for example for new features, legal requirements or security. For a significant change, we will tell you in the app or by email at least 30 days before it takes effect, unless the law or an urgent security issue requires a faster change. If you do not agree, you can delete your account and cancel your subscription before the change applies.
We may transfer this agreement to a company we set up to operate Splot, or to a company that takes over the Services. We will tell you in advance, and the transfer will not reduce your rights under these Terms. Updating the operator’s details in these Terms after such a transfer is not a significant change under the paragraph above.
18. General
If a court finds part of these Terms unenforceable, the rest stays in effect. If we do not enforce a right straight away, we can still enforce it later. These Terms, the Privacy Policy and the plan descriptions in the app are the whole agreement between you and us about the Services.
Contact: support@splot.health · Konrad Dębiec Cloud&ML Services, Szlak 77/222, 31-153 Kraków, Poland