Most answers are in the Splot Docs. If you can’t find yours, email support@splot.health, or open You in the Splot app and tap Contact support.
Find an answer
- Getting started: install Splot, sign in and log your first meal.
- Questions: short answers about the app, from units to exporting your journal.
- Change or delete a meal: fix a meal that is wrong or appears twice.
- Connect Claude, Connect ChatGPT and other assistants.
- Troubleshooting: when Splot won’t connect, isn’t used in a chat, or the wrong account is connected.
Contact support
To help us find the problem quickly, include:
- the email address of your Splot account;
- where it happened: the iPhone or Android app, or which assistant;
- what you were trying to do, and roughly when;
- any error message, or a screenshot.
Never send API keys or payment card details, and only the personal information the problem needs.
Problems with an assistant itself
We help with Splot and its connection to your assistant. For problems with the assistant itself, such as your plan, its settings or its answers, contact its provider: Claude Help Center or OpenAI Help Center.
Privacy and your data
For privacy questions, a copy of your data or other personal-data requests, email privacy@splot.health. See also our Privacy Policy, Terms of Use and Deleting your account.